How can we help you today?

Pick a topic below, or reach out to our support team directly.

Product & Fitment Help

Answers about part compatibility, OE numbers and installation.

Track My Order

Your tracking number is emailed as soon as your order ships. Log in to your account to view your order history, or email us your order number and we'll check for you.

Shipping

Free US standard shipping, with delivery typically in 3–7 business days.

Returns & Warranty Claims

90-day returns and a 12-month / 12,000-mile warranty on every part.

Return & Refund Policy · Warranty Policy

Billing & Payment

Questions about payment methods, charges, or cancelling an order within 2 hours of purchase.

Contact Us

Email inquiry@candru.com or WhatsApp +1 714 262 3257.

Support hours: Mon–Sat 9:00–18:00 (GMT+8).